Cancellation Policies:
Reservations are only confirmed on receipt of either full payment (if booking is less than $200.00) or a $200.00 deposit, with balance payable on arrival. A refund will be given if your unit or site is cancelled at least 7 days prior to the arrival time of 2pm on the expected day of arrival, less a $25 cancellation fee. If cancelled within 7 days of expected arrival date, a cancellation fee of $50.00 will be applied. If an amendment results in shortening your stay, no refund will be made, unless more than 7 days notice is given.
Reservations are only confirmed on receipt of at least one nights deposit per unit or site, with balance payable on arrival. A refund will be given if your unit or site is cancelled at least 24 hours prior to the arrival time of 2pm on the expected day of arrival, less a $25 administration fee. If cancelled within 24 hours of expected arrival, a cancellation fee equivalent to one night’s stay will be applied. If an amendment results in shortening your stay, no refund will be made, unless more than 24 hours’ notice is given.
There is no penalty to amend booking dates, however there may be a difference in tariff due to seasonality differences.
If you fail to arrive for your booking (‘no show’) and fail to advise us before midday the following day, the remaining dates of your stay will be cancelled with no refund on any monies paid.
No reduction for early departures or late arrivals. Minimum tariffs and stays may apply at certain times of the year.
In the event of a natural disaster or major weather event causing road closures etc, normal cancellation terms & conditions will apply.
